In BtoB ecommerce the key is what happens behind the shopping cart.
With a little help, almost anyone can install a contact form or a shopping cart on their website. But what happens once the orders start to arrive?
The correct and adequate automation of the commercial process is crucial to be able to receive and respond to requests for quotes from your clients and potential clients in an orderly and efficient manner, without losing opportunities along the way. It is also very important to find a balance in the self-management tools to include, such that it improves and optimizes the shopping experience of our clients and potential clients.
Contact us so that we can continue to talk about the digitization and optimization of your business process.